How AI is Helping Your Dental Care at Norfolk Dental Specialists

At Norfolk Dental Specialists, we’re always looking for ways to make your visits smoother and more personal. Lately, that has meant bringing artificial intelligence (AI) into the practice—but don’t worry, it’s here to help our team, not replace them.
When you come in for an appointment, your dentist is focused on you, not paperwork. That’s where our AI system, Heidi, steps in. She helps with things like writing clinical notes or preparing referral letters while you’re in the chair. The result? Less time typing and more time spent making sure your treatment is right for you.
Of course, we know trust is key. Heidi meets all the strict NHS standards, including data protection and clinical safety rules. That means your information is handled carefully, securely, and responsibly.
So what does this mean for you? Simply put, it gives our team more space to focus on your care and comfort. By taking care of some of the admin tasks, AI lets us pay closer attention to your treatment, answer your questions, and make sure every detail is just right.
We’re excited to be using AI at NDS, but it’s just one of the ways we’re working to give you a better, more personal dental experience. And don’t worry—behind every decision, it’s still a skilled dentist making sure you get the best care possible.
If you’d like to learn more about how AI is being used in your care or want to discuss your treatment options, our team is here to help. You can book a consultation online, call our friendly reception team at 01603 632525, or visit us at our Norfolk practice. We’ll make sure you feel informed, comfortable, and confident every step of the way.