The Importance of Patient Testimonials

If you want to know what to expect from a course of treatment with Norfolk Dental Specialists, ask one of our patients. Testimonials offer an independent view of our procedures. We encourage prospective patients who are thinking about undertaking a course of specialist treatment, but who may be nervous about the cost or the possibility of pain, to view the patient stories on our website or Facebook page. Specialist dental treatment is transformative and our patients’ smiles say as much as their testimonials.

5 Things to Look for in an Honest Review

An honest reviewer will talk openly about the following five factors:

• Nervousness: Diane speaks for many of our patients when she says in her ‘selfie’ testimonial above that “…from start to finish, I've been filled with confidence. It's been a pleasurable experience, believe it or not!” Many people are nervous about going to the dentist. Our approach can go a long way towards understanding and alleviating that nervousness. Diane even began to enjoy her treatments at Norfolk Dental Specialists.
  
• Costs: Our patients are up front about the costs of our procedures in their testimonials. They all agree it was worth every penny and many wish that they had started treatment sooner. The costs of our procedures are clearly displayed on our website. 
  
• Transformation: Our patients each have their own story to tell, but they are united by a common theme – transformation. The treatments we perform are transformative. In many cases, prior to treatment, our patients have endured being unable to eat certain foods. Some have had difficulty talking due to ill-fitting dentures, crowns or gaps caused by tooth loss. By restoring function, our dentists have a significant positive impact on people's lives.
  
• Pain: In some cases, a painful experience at the dentist might stop a patient from attending their regular check-ups – leading to further problems down the line. An honest patient testimonial won’t shy away from this topic. To a prospective patient who might fear pain, it is reassuring to know that our mission is to provide pain free dentistry.
  
• Explanation: At its simplest, a good testimonial shares a story. It says “This is what happened to me.” Anybody watching comes away with a clearer idea about what a treatment could do for them.
  

At Norfolk Dental Specialists, our focus is always on understanding the patient and what a course of treatment could mean for them. We know that our patients’ stories of transformation are a testament to the quality of our work and our best advertisement. 

You can view more patient stories on our website and check out our Facebook page for our latest testimonial ‘selfies’.